By accessing this website we assume you accept these terms and conditions. Do not continue to use https://www.otence.com if you do not agree to take all of the terms and conditions stated on this page.
Terminology
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
License
Unless otherwise stated, Atmosvia Technologies Private Limited and/or its licensors own the intellectual property rights for all material on https://www.otence.com. All intellectual property rights are reserved. You may access this from https://www.otence.com for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from https://www.otence.com
- Sell, rent or sub-license material from https://www.otence.com
- Reproduce, duplicate or copy material from https://www.otence.com
- Redistribute content from https://www.otence.com
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Atmosvia Technologies Private Limited does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Atmosvia Technologies Private Limited, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Atmosvia Technologies Private Limited shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Atmosvia Technologies Private Limited reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy;
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Atmosvia Technologies Private Limited a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link:
- is not in any way deceptive;
- does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and
- fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that:
- the link would not make us look unfavorably to ourselves or to our accredited businesses;
- the organization does not have any negative records with us;
- the benefit to us from the visibility of the hyperlink compensates the absence of Atmosvia Technologies Private Limited; and
- the link is in the context of general resource information.
These organizations may link to our home page so long as the link:
- is not in any way deceptive;
- does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and
- fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Atmosvia Technologies Private Limited. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Atmosvia Technologies Private Limited's logo or other artwork will be allowed for linking absent a trademark license agreement.
iFrames
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
Content Liability
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Your Privacy
Please read our Privacy Policy.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to do so or to respond to you directly.
Disclaimer about accuracy
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer:
- are subject to the preceding paragraph; and
- govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Privacy Policy
This Privacy Policy describes how Atmosvia Technologies Private Limited ("Atmosvia", "we", "us", or "our") collects, uses, discloses, and protects personal information when you use our website and services. Last updated: Insert Date
1. Introduction
Atmosvia Technologies Private Limited is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, how we use it, how we share it, and your rights in relation to it. By using our Services, you consent to the practices described in this policy.
2. Information We Collect
We collect information necessary to provide and improve our Services, including:
2.1 Personal Information
- Full name
- Email address
- Phone number
- Postal address
- Login credentials and authentication tokens
- IP address and device information
2.2 Business Information
- Business name
- Business type (hotel, restaurant, café, cloud kitchen, lounge, etc.)
- Business contact details
- Outlet details and addresses
- Operational data such as orders, bookings, inventory and billing records
2.3 Guest & Staff Information (entered by customers)
Your business may upload guest details (name, contact, stay details), staff information (names, roles, shift logs), and other operational records. You are responsible for obtaining any necessary consents from guests or staff as required by applicable law.
2.4 Cookies & Tracking
We use cookies and similar technologies for authentication (we may store tokens in cookies), session management, security, analytics, and to personalize the user experience. You can control cookies via your browser settings; however, disabling certain cookies may affect the functionality of the Services.
3. How We Use Your Information
We use collected information to:
- Provide and maintain the Services
- Process orders, bookings, bills and payments
- Manage subscriptions and customer accounts
- Provide customer support and troubleshoot issues
- Send important service-related notifications (account or billing notices)
- Analyze performance across outlets and staff and generate aggregated reports
- Improve, personalize and secure our Services
4. Legal Basis for Processing (if applicable)
Where relevant (for residents of jurisdictions with data protection regimes such as the EU), we process personal data based on the legal bases including:
- Performance of a contract (to provide services and manage subscriptions)
- Legitimate interests (to improve and secure the service)
- Consent (where explicitly requested, for marketing or analytics not strictly necessary to the service)
- Legal obligations (to comply with laws and regulations)
5. How We Share Information
We may share personal information with:
- Payment processors and gateways (to process subscription and transaction payments)
- Email and SMS providers (for transactional and support communications)
- Cloud infrastructure providers and hosting services
- Analytics and monitoring providers
- Third-party vendors who perform services on our behalf
We do not sell or rent your personal information to third parties.
6. Data Retention
We retain personal and business data as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. After account termination we may retain backup copies for a limited period as required by law or for legitimate business purposes.
7. Security
We implement appropriate technical and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction. Examples include encryption, access controls, secure authentication, and routine security assessments. No system can be guaranteed 100% secure — in the event of a data breach we will follow applicable notification laws and procedures.
8. Your Rights
Depending on your jurisdiction, you may have rights including:
- Access and receive a copy of personal data we hold about you
- Request rectification of inaccurate personal data
- Request deletion of personal data (account deletion), subject to legal retention requirements
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at info@atmosvia.com. We will respond in accordance with applicable law.
9. International Transfers
Your data may be stored and processed in countries other than your own. We will ensure that transfers are protected by appropriate safeguards such as standard contractual clauses or other lawful mechanisms where required.
10. Children
Our Services are not intended for children under 18. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal information, contact us at info@atmosvia.com and we will take steps to remove that information.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on our website with the date of the latest revision. Continued use of the Services after such changes constitutes acceptance of the updated policy.
12. Contact
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Atmosvia Technologies Private Limited
Email:
info@atmosvia.com
For any queries related to these Terms & Conditions or the Privacy Policy, please contact us at info@atmosvia.com.