Otence is an all-in-one operating system for restaurants, hotels, cafés, cloud kitchens and multi-outlet businesses. It combines ordering, billing, bookings, kitchen operations, staff, inventory and analytics in one unified dashboard.

Otence is built for restaurants, cafés, bars, hotels, resorts, cloud kitchens, lounges, food courts, and multi-outlet chains.

Does Otence support multi-outlet operations?

Yes. Otence lets you manage all your outlets — restaurants, rooms, kitchens, bars or lounges — from one unified dashboard.

Otence – All-in-One Restaurant & Hotel Operating System

Introducing Otence!

Less to operate, more to experience.

Make daily operations stress-free while giving your customers a service that helping you grow with confidence.

Get Early Access

Access to All New Features First

Get the Lowest Pricing on Any Plan

Exclusive Community Access

Special Training for your Team

One Platform. Infinite Possibilities.

Otence unifies business intelligence, ordering, room booking, and operations into one powerful system—built for restaurants, hotels, cafés, and multi-outlet brands.

One Dashboard for Your Entire Business

Manage outlets, menus, staff, orders, bookings, inventory, and analytics — all in one unified dashboard, without jumping between tools.

Global Community Access

Join a global network of hospitality owners, experts, and Otence specialists ready to help you grow.

Supporting Every Guest Experience You Offer.

Restaurants & Cafés

Offer seamless ordering, manage dine-in, and streamline daily operations with ease.

Hotels & Resorts

Handle room bookings, guest experiences, and operations—all from one dashboard.

Multi-Outlet Chains

Access unified data, monitor performance, and control every location from a central hub.

Cloud Kitchens

Optimize production workflows, manage multiple brands, and grow margins efficiently.

Bars & Lounges

Manage menus, reservations, staff workflows, and peak-hour operations effortlessly.

Club Lounge

Designed to offer privacy, comfort, and high-end service for executive and club-level guests.

Solutions

Everything You Need to Run a Better Hospitality Business

Six powerful features that work together to reduce chaos, boost efficiency, and keep guests coming back.

Lightning-Fast Customer Experience

Cut waiting time with auto-accepting orders, smart routing, and instant table/room updates — customers get served faster than ever.

Billing & Offers

Smooth, accurate billing paired with powerful discounts and promotions.

Seamless Food + Stay Operations

One platform for restaurants, bars, cafés, rooms, lounges, events, and bookings — built to run your entire property without chaos.

Customer Loyalty, Simplified

Reward guests, run offers, and keep them coming back with ease.

Staff & Outlet Performance Analysis

Get clear insights on how each staff member and outlet is performing — from service quality to sales, speed, and efficiency.

Events Management

Effortlessly manage banquet bookings, schedules, guest lists, and event operations from one organized dashboard.

Frequently asked questions!

What exactly is Otence?

Otence is an all-in-one platform that helps you manage restaurants, hotels, cafés, lounges, cloud kitchens, and more — with tools for ordering, booking, operations, inventory, billing, and analytics.
Is Otence a POS system or something bigger?

Otence goes beyond traditional POS systems. It combines billing, operations, intelligence, ordering, booking, and staff management into one unified dashboard.
How does Otence help reduce waiting time and improve service?

Otence auto-accepts orders, routes them smartly, updates tables/rooms instantly, and keeps your staff in sync — resulting in faster service and shorter wait times.
Can I manage room availability and pricing from Otence?

Yes. You can update availability, adjust pricing, manage seasons, apply discounts, and control room types — all from one dashboard.
Can I track staff performance?

Yes. Otence provides insights into order handling speed, service quality, sales contribution, and operational efficiency for each staff member.
Can staff use Otence on mobile devices?

Yes. Staff can access their tasks, orders, reservations, and operational workflows through a mobile-friendly interface.
Can I monitor all my outlets in real time?

Yes. You get live insights into orders, room status, occupancy, inventory, staff actions, and revenue across every outlet.

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Less to operate, more to experience.

One Platform. Infinite Possibilities.

Otence for Dine-in & Reservations

Otence for Hotel & Room Booking

Otence for front-desk operations & staff

One Dashboard for Your Entire Business

Global Community Access

Supporting Every Guest Experience You Offer.

Restaurants & Cafés

Hotels & Resorts

Multi-Outlet Chains

Cloud Kitchens

Bars & Lounges

Club Lounge

Everything You Need to Run a Better Hospitality Business

Lightning-Fast Customer Experience

Billing & Offers

Seamless Food + Stay Operations

Customer Loyalty, Simplified

Staff & Outlet Performance Analysis

Events Management

Frequently asked questions!

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Schedule your 15-minute demo now

Less to operate, more to experience.

One Platform. Infinite Possibilities.

Otence for Dine-in & Reservations

Otence for Hotel & Room Booking

Otence for front-desk operations & staff

One Dashboard for Your Entire Business

Global Community Access

Supporting Every Guest Experience You Offer.

Restaurants & Cafés

Hotels & Resorts

Multi-Outlet Chains

Cloud Kitchens

Bars & Lounges

Club Lounge

Everything You Need to Run a Better Hospitality Business

Lightning-Fast Customer Experience

Billing & Offers

Seamless Food + Stay Operations

Customer Loyalty, Simplified

Staff & Outlet Performance Analysis

Events Management

Frequently asked questions!